Years ago, I worked as a proofreader at a print shop. An order came to print stationery for a local unit of the Red Cross. Prior to...

Hong Kong-based Cathay Pacific Airlines recently admitted to a simple but obvious error. One of its planes had the airline’s name painted...

Years ago, while I was walking in my neighborhood, I noticed a sign in the window of a local beauty parlor. The owner wished to advertise...

We all want to create a favorable impression. In an interview for a much-desired job, you can imagine the negative image that a sloppy,...